Straight answers, before you drive out.

In most cases, no. Your insurance company can suggest a shop. You can still choose this one, or any other. We will talk to the adjuster if you want us to. Demo info, not legal advice. Your policy is the document that counts.

A door ding can be the same day. A deer strike on a pickup is often about a week if the parts are here. A full repaint or a hard frame job runs longer, especially when a radiator support is on order. We tell you the honest number after we see it, and we call if a part slips. Demo timing, not a promise.

We mix to the factory paint code, then look at the vehicle in daylight. Wayne County sun fades paint. A new panel next to an older one may need a blend so the color does not stop in a hard line. If we do not think it will match, we say so before we spray.

Paintless dent repair. We massage a shallow dent out from behind the panel and leave your paint alone. It fits door dings and shallow dents, as long as the paint is not cracked. If the paint is broken, that dent needs body work and paint.

Yes. We can line up a local wrecker, and we can help set up a rental through your claim. We do not own the wrecker or the rental cars, and we do not promise what your policy pays. Demo copy. No real tow company or rental brand.

Our workmanship, for as long as you own the vehicle. If a panel we repaired fails, or paint we sprayed peels, bring it back. It does not cover a new wreck, rust that was already there, stone chips, or parts we did not replace. Demo terms. Ask Dale to walk through them at pickup.